by TQL
3/22/2011
Nick knows the transportation industry well. He’s worked at Otis Spunkmeyer for more than 10 years as the Assistant Transportation Manager.
About 5 years ago Nick remembers a phone call from Total Quality Logistics. It was Logistics Account Executive, Blake Niemeyer. Nick says that since then he’s been using TQL and it’s helped tackle his biggest challenge.
“The biggest challenge we have is getting the product to the customer in the most efficient, cost effective way,” says Nick. “It needs to be delivered on time no matter how delayed we might receive the order from the customer.”
“Blake Niemeyer is an amazing representative and provides exceptional customer service. I know that if I give him a load, and he accepts it, no questions asked, it will be shipped and delivered as promised, with great communication throughout! He is by far the best rep I have worked with from any transportation company.”
At first, Nick recalls only using Blake when he was in a pinch or when a customer gave him an emergency last minute order.
“Blake was the only one that would consistently deliver in those stressful situations.” Nick says. “We were really impressed with the service and rates we got and have since substantially increased the load volume we give to TQL.”
Nick is proud to work for Otis Spunkmeyer. Not only for creating his favorite flavor muffin in the whole world: Strawberry Shortcake-but also because his company supports many different charities.
“We do a lot for Make-A-Wish Foundation, Toys for Tots and Ride to Recovery supporting wounded veterans,” Nick says. “We also give thousands of pink muffins and cookies to Susan G. Komen Race for the Cure.”
More fun facts about Otis Spunkmeyer:
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More than 3 billion Otis Spunkmeyer cookies are enjoyed every year. That’s enough
cookies to wrap around the world 19 times!
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Otis Spunkmeyer is not the name of a real person. It is a name the founder’s 12-year-old daughter came up with back in 1977.
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Otis Spunkmeyer products are served in over 56 countries worldwide.
